Refund policy

RETURN & REFUND POLICY

You have 15 days from the delivery date to request a return.

CONDITIONS
Items must be unworn, unwashed, with all original tags
attached and in the original packaging. Items returned
with makeup marks, odors, pet hair or signs of wear will
not be accepted. Proof of purchase is required.

HOW TO START A RETURN
Email @fyorellapinkghost.com with your order number.
Do not ship anything before receiving authorization —
unauthorized returns will not be processed or refunded.
We will send you the return address and instructions.

RETURN SHIPPING
Return shipping costs are the customer's responsibility,
except for damaged, defective or incorrect items, which
we cover in full. Original shipping charges are
non-refundable.

DAMAGED OR INCORRECT ITEMS
Inspect your order upon arrival. Contact us within 48
hours with photos if the item is defective, damaged or
not what you ordered. We will replace it or refund you
in full at no cost to you.

EXCHANGES
The fastest way is to return your item and place a new
order once the return is approved.

REFUNDS
Once we receive and inspect your return, we will notify
you of approval. Approved refunds are issued to your
original payment method within 10 business days. Your
bank may take additional time to post it.

If more than 15 business days have passed since approval,
contact us at fyorellapinkghost.com

fyorellapinkghost@gmail.com
786-426-4662